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Post by ngozin01 on Feb 25, 2019 10:38:52 GMT -5
Hello, I'd like to manage my groups on Centering Counts, however, I am unable to complete the initial steps. I first select Manage Groups, then Create New Group. In trying to create a new group, it does not allow me to select the group type (Centering Pregnancy vs Centering Parenting) and it does not accept the group name that I have input. Since I am unable to move past these initial steps I am unable to create a group. I also cannot select staff to have administrative access on the site. There may be other limitations that I have but these are the only two things I have attempted to do on the site. Please assist! Thanks.
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Post by Tanya Munroe on Feb 25, 2019 11:25:04 GMT -5
Hi Dr. Nwankpa,
You should be all set now, so sorry for the delay. We had to "activate" the two models CenteringPregnancy and CenteringParenting on our end. You should be able to create groups now, and also able to authorize other staff to use the system. Thanks for letting us know!
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Post by ngozin01 on Feb 25, 2019 11:48:55 GMT -5
Hello Robin. Since you've updated the site it is not allowing me to log on. I tried resetting my password and it still gives an error message for wrong username or password. I did not have any difficulty accessing the site multiple times yesterday and even this morning since my password is saved on my laptop. But since you updated the account, I cannot log on. Please assist. Thanks!
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Post by ngozin01 on Feb 25, 2019 11:49:53 GMT -5
Oops! My error. I address the last post to Robin, I meant Tanya! Apologies  |
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Post by Tanya Munroe on Feb 25, 2019 12:01:39 GMT -5
No problem : ) Are you logging in with your gmail address? It should be working... I am tagging Jon Hayes so he can doublecheck for you. Sorry for the new issue! |
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Post by Tanya Munroe on Feb 25, 2019 12:16:21 GMT -5
Hello Robin. Since you've updated the site it is not allowing me to log on. I tried resetting my password and it still gives an error message for wrong username or password. I did not have any difficulty accessing the site multiple times yesterday and even this morning since my password is saved on my laptop. But since you updated the account, I cannot log on. Please assist. Thanks! You should be all set now! |
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wclavijo
NC - North Carolina Centering Consortium
Posts: 11 
I work at a: Healthcare Facility
I am interested in Centering because: It's a great new way of providing care to our patients.
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Post by wclavijo on Aug 23, 2019 10:25:00 GMT -5
Hello,
How do I add someones credentials under "Provider Type"?
I have tried typing it manually but it does not save, and I'm sure there's a way because my credentials were added by someone at CHI, when I was granted access.
Wendy
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Post by Tanya Munroe on Aug 25, 2019 19:15:30 GMT -5
Hello, How do I add someones credentials under "Provider Type"? I have tried typing it manually but it does not save, and I'm sure there's a way because my credentials were added by someone at CHI, when I was granted access. Wendy The provider type is a drop-down menu, so no need to type in credentials. You can choose from DO, MD, Nurse Midwife, Nurse Practitioner and PA. There is also a dropdown for Specialty if you want. |
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Post by lauriep on Sept 4, 2019 13:04:13 GMT -5
I cannot enroll in Centering Counts. Can someone help me?
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Post by Tanya Munroe on Sept 4, 2019 15:06:54 GMT -5
I cannot enroll in Centering Counts. Can someone help me? Hi Laurie, it looks like we sent an invitation to you to access the system back in May. Have you ever logged in before? If not, you should be able to start by clicking "forgot password" on the login screen. I'll resend you the "next steps" email that is sent at the same time as the system invitation. |
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Post by lauriep on Sept 4, 2019 15:31:33 GMT -5
Yes , I tried to log in and it didn't work. I will try again.
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Post by Tanya Munroe on Sept 4, 2019 16:10:48 GMT -5
Yes , I tried to log in and it didn't work. I will try again. I'll check into it on our end as well, feel free to email me if you can't get in using password reset! tmunroe@centeringhealthcare.org |
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Post by lauriep on Sept 5, 2019 7:20:04 GMT -5
I did not receive an email to set up an account. When I go to type in my password it won't let me.
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Post by jungminballard on Sept 9, 2019 16:39:16 GMT -5
Hello; I am having issues with my Centering Counts page.
I cannot view my 2019 annual report
I cannot view either my practice info OR our site's quality measures on the Dashboard.
I am needed data for our upcoming meeting 9.19.2019
Thank you very much.
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Post by Tanya Munroe on Sept 10, 2019 8:25:22 GMT -5
Hello; I am having issues with my Centering Counts page. I cannot view my 2019 annual report I cannot view either my practice info OR our site's quality measures on the Dashboard. I am needed data for our upcoming meeting 9.19.2019 Thank you very much. Hi Jungmin! I just got your VM and will ring you this afternoon. Your 2019 annual report submission should be on the View Reports tab in the right-hand box. For the quality measures on the dashboard, click "save" and that should refresh the display. Talk to you soon... |
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